OpenText Service Management26.3.3 - App Store

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Publisher Description

OpenText Service Management gives end users and agents secure mobile access to essential service workflows.

Service Portal mode helps end users quickly find services, submit requests, review approvals, and manage resolved tickets. Users can also access smart ticketing, Virtual Agent support, and multi-tenant environments.

Agent mode helps support teams search requests and incidents, work from personal views, apply list filters, update records, post comments, and capture solutions. Agents can also view person details and contact users directly from the app.

Important:
OpenText Service Management connectivity is required. Activate the app using a QR code from your company’s Service Management website, or request an activation URL from your IT administrator.

Version History General defect fixes and stability improvements, including a resolution for an issue where the Virtual Agent chat would hang indefinitely on a loading spinner when the "Smart Virtual Agent" feature was enabled.

For detailed information regarding the hotfix, consult the ESM Mobile App product documentation. 26.3.3 6d ago General defect fixes and stability improvements, including a fix for an issue that could cause the app to hang during startup when Virtual Agent was enabled.

For detailed information regarding the hotfix, consult the ESM Mobile App product documentation. 26.3.2 Sep 22 Highlights:
OpenText Service Management now supports Oauth 2.0 authentication on iOS, available for tenants running on versions 26.3 or later.
General defect fixes and stability improvements.

For detailed information regarding the new release, consult the ESM Mobile App product documentation. 26.3.1 Aug 21 Highlights:
Extended ESM Mobile to support Customer Service Management by introducing Case Offerings and Case Requests.
Minimum supported OS version updated to iOS 26.
General defect fixes and stability improvements.

For detailed information regarding the new release, consult the ESM Mobile App product documentation. 26.3 Jul 15 Fixing defects and Stability Improvements 26.2.1 May 22 Fixing defects and Stability Improvements 26.2 May 7 Fixing defects and Stability Improvements 26.1.2 Feb 19 Fixing defects and Stability Improvements 26.1.1 Jan 30 Fixing defects and Stability Improvements 26.1.0 12/29/2025 Now supports iOS 18 and above
Updated cookies consent banner to reflect recent changes in app usage and privacy preferences
Important bug fixes to make your experience smoother 25.4.0 10/17/2025 Our latest update includes bug fixes to enhance your experience. 25.3.0 07/11/2025 Fixed some issues. 25.2.0 03/28/2025 Fix the keyboard issue in dynamic form. 25.1.1 02/26/2025 Support setting allowed domains for logging in to the Intune-managed mobile application.
Some bug fixes. 2025.1.0 01/06/2025 Fix some UI defects. 2024.4.2 12/10/2024 Fixed some defects. 2024.4.1 11/25/2024 The mobile app is updated to be compatible with the ESM 24.4 server and deliver some bug fixes. 2024.4.0 09/30/2024 The mobile app is updated to be compatible with the ESM 24.3 server and deliver some bug fixes. 2024.3.0 06/28/2024 Fixes some entity form issues. 2024.2.0 03/28/2024 The provider account of the mobile app is now transferred from Micro Focus to OpenText. You may need to log in again after upgrade. 2024.1.3 03/03/2024 Fix the save failed issue when updating the comment of tickets in agent mode. 2024.1.2 03/01/2024 fix classic VA issue. 2024.1.1 02/09/2024 - The custom applications built in Studio are generally available in the mobile app.
In the Agent mode, the mobile app users can search for, view, and edit their records. In the Service Portal mode, the mobile app users can approve the custom application records.

- The Aviator capability is now available in the mobile app. 2024.1.0 01/04/2024 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page. 2023.10.00 09/28/2023 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page.
- The user interfaces of Android devices are now improved to align with the UI design for iOS devices. 2023. 09/27/2023



About OpenText Service Management

OpenText Service Management is a free app for iOS published in the Vertical Market Apps list of apps, part of Business.

The company that develops OpenText Service Management is Open Text Corporation. The latest version released by its developer is 26.3.3.

To install OpenText Service Management on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-13 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the OpenText Service Management as malware if the download link is broken.

How to install OpenText Service Management on your iOS device:

  • Click on the Continue To App button on our website. This will redirect you to the App Store.
  • Once the OpenText Service Management is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
  • If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
  • After OpenText Service Management is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
  • Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.

Program Details

General

Publisher
Open Text Corporation
Released Date
2026-10-13
Languages
English

Category

Category
Business
Subcategory
Vertical Market Apps

System requirements

Operating systems
iOS

Download information

File size
51 bytes
Total downloads
0

Pricing

License model
Free
Price

Version History

Here you can find the changelog of OpenText Service Management since it was posted on our website on 2023-09-06. The latest version is 26.3.3 and it was updated on Apps112 on 02 November, 2026. See below the changes in each version:

version 26.3.3

posted on 2026-10-13

Version History General defect fixes and stability improvements, including a resolution for an issue where the Virtual Agent chat would hang indefinitely on a loading spinner when the "Smart Virtual Agent" feature was enabled.

For detailed information regarding the hotfix, consult the ESM Mobile App product documentation. 26.3.3 6d ago General defect fixes and stability improvements, including a fix for an issue that could cause the app to hang during startup when Virtual Agent was enabled.

For detailed information regarding the hotfix, consult the ESM Mobile App product documentation. 26.3.2 Sep 22 Highlights:
OpenText Service Management now supports Oauth 2.0 authentication on iOS, available for tenants running on versions 26.3 or later.
General defect fixes and stability improvements.

For detailed information regarding the new release, consult the ESM Mobile App product documentation. 26.3.1 Aug 21 Highlights:
Extended ESM Mobile to support Customer Service Management by introducing Case Offerings and Case Requests.
Minimum supported OS version updated to iOS 26.
General defect fixes and stability improvements.

For detailed information regarding the new release, consult the ESM Mobile App product documentation. 26.3 Jul 15 Fixing defects and Stability Improvements 26.2.1 May 22 Fixing defects and Stability Improvements 26.2 May 7 Fixing defects and Stability Improvements 26.1.2 Feb 19 Fixing defects and Stability Improvements 26.1.1 Jan 30 Fixing defects and Stability Improvements 26.1.0 12/29/2025 Now supports iOS 18 and above
Updated cookies consent banner to reflect recent changes in app usage and privacy preferences
Important bug fixes to make your experience smoother 25.4.0 10/17/2025 Our latest update includes bug fixes to enhance your experience. 25.3.0 07/11/2025 Fixed some issues. 25.2.0 03/28/2025 Fix the keyboard issue in dynamic form. 25.1.1 02/26/2025 Support setting allowed domains for logging in to the Intune-managed mobile application.
Some bug fixes. 2025.1.0 01/06/2025 Fix some UI defects. 2024.4.2 12/10/2024 Fixed some defects. 2024.4.1 11/25/2024 The mobile app is updated to be compatible with the ESM 24.4 server and deliver some bug fixes. 2024.4.0 09/30/2024 The mobile app is updated to be compatible with the ESM 24.3 server and deliver some bug fixes. 2024.3.0 06/28/2024 Fixes some entity form issues. 2024.2.0 03/28/2024 The provider account of the mobile app is now transferred from Micro Focus to OpenText. You may need to log in again after upgrade. 2024.1.3 03/03/2024 Fix the save failed issue when updating the comment of tickets in agent mode. 2024.1.2 03/01/2024 fix classic VA issue. 2024.1.1 02/09/2024 - The custom applications built in Studio are generally available in the mobile app.
In the Agent mode, the mobile app users can search for, view, and edit their records. In the Service Portal mode, the mobile app users can approve the custom application records.

- The Aviator capability is now available in the mobile app. 2024.1.0 01/04/2024 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page. 2023.10.00 09/28/2023 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page.
- The user interfaces of Android devices are now improved to align with the UI design for iOS devices. 2023. 09/27/2023

version 26.3.2

posted on 2026-10-06

Version History General defect fixes and stability improvements, including a fix for an issue that could cause the app to hang during startup when Virtual Agent was enabled.

For detailed information regarding the hotfix, consult the ESM Mobile App product documentation. 26.3.2 Sep 22 Highlights:
OpenText Service Management now supports Oauth 2.0 authentication on iOS, available for tenants running on versions 26.3 or later.
General defect fixes and stability improvements.

For detailed information regarding the new release, consult the ESM Mobile App product documentation. 26.3.1 Aug 21 Highlights:
Extended ESM Mobile to support Customer Service Management by introducing Case Offerings and Case Requests.
Minimum supported OS version updated to iOS 26.
General defect fixes and stability improvements.

For detailed information regarding the new release, consult the ESM Mobile App product documentation. 26.3 Jul 15 Fixing defects and Stability Improvements 26.2.1 May 22 Fixing defects and Stability Improvements 26.2 May 7 Fixing defects and Stability Improvements 26.1.2 Feb 19 Fixing defects and Stability Improvements 26.1.1 Jan 30 Fixing defects and Stability Improvements 26.1.0 12/29/2025 Now supports iOS 18 and above
Updated cookies consent banner to reflect recent changes in app usage and privacy preferences
Important bug fixes to make your experience smoother 25.4.0 10/17/2025 Our latest update includes bug fixes to enhance your experience. 25.3.0 07/11/2025 Fixed some issues. 25.2.0 03/28/2025 Fix the keyboard issue in dynamic form. 25.1.1 02/26/2025 Support setting allowed domains for logging in to the Intune-managed mobile application.
Some bug fixes. 2025.1.0 01/06/2025 Fix some UI defects. 2024.4.2 12/10/2024 Fixed some defects. 2024.4.1 11/25/2024 The mobile app is updated to be compatible with the ESM 24.4 server and deliver some bug fixes. 2024.4.0 09/30/2024 The mobile app is updated to be compatible with the ESM 24.3 server and deliver some bug fixes. 2024.3.0 06/28/2024 Fixes some entity form issues. 2024.2.0 03/28/2024 The provider account of the mobile app is now transferred from Micro Focus to OpenText. You may need to log in again after upgrade. 2024.1.3 03/03/2024 Fix the save failed issue when updating the comment of tickets in agent mode. 2024.1.2 03/01/2024 fix classic VA issue. 2024.1.1 02/09/2024 - The custom applications built in Studio are generally available in the mobile app.
In the Agent mode, the mobile app users can search for, view, and edit their records. In the Service Portal mode, the mobile app users can approve the custom application records.

- The Aviator capability is now available in the mobile app. 2024.1.0 01/04/2024 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page. 2023.10.00 09/28/2023 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page.
- The user interfaces of Android devices are now improved to align with the UI design for iOS devices. 2023. 09/27/2023 Fix the loading issue of entity detail page for Agent mode. 2023.05.04 09/07/2023

version 26.3.2

posted on 2026-09-25

Version History General defect fixes and stability improvements, including a fix for an issue that could cause the app to hang during startup when Virtual Agent was enabled.

For detailed information regarding the hotfix, consult the ESM Mobile App product documentation. 26.3.2 2d ago Highlights:
OpenText Service Management now supports Oauth 2.0 authentication on iOS, available for tenants running on versions 26.3 or later.
General defect fixes and stability improvements.

For detailed information regarding the new release, consult the ESM Mobile App product documentation. 26.3.1 Aug 21 Highlights:
Extended ESM Mobile to support Customer Service Management by introducing Case Offerings and Case Requests.
Minimum supported OS version updated to iOS 26.
General defect fixes and stability improvements.

For detailed information regarding the new release, consult the ESM Mobile App product documentation. 26.3 Jul 15 Fixing defects and Stability Improvements 26.2.1 May 22 Fixing defects and Stability Improvements 26.2 May 7 Fixing defects and Stability Improvements 26.1.2 Feb 19 Fixing defects and Stability Improvements 26.1.1 Jan 30 Fixing defects and Stability Improvements 26.1.0 12/29/2025 Now supports iOS 18 and above
Updated cookies consent banner to reflect recent changes in app usage and privacy preferences
Important bug fixes to make your experience smoother 25.4.0 10/17/2025 Our latest update includes bug fixes to enhance your experience. 25.3.0 07/11/2025 Fixed some issues. 25.2.0 03/28/2025 Fix the keyboard issue in dynamic form. 25.1.1 02/26/2025 Support setting allowed domains for logging in to the Intune-managed mobile application.
Some bug fixes. 2025.1.0 01/06/2025 Fix some UI defects. 2024.4.2 12/10/2024 Fixed some defects. 2024.4.1 11/25/2024 The mobile app is updated to be compatible with the ESM 24.4 server and deliver some bug fixes. 2024.4.0 09/30/2024 The mobile app is updated to be compatible with the ESM 24.3 server and deliver some bug fixes. 2024.3.0 06/28/2024 Fixes some entity form issues. 2024.2.0 03/28/2024 The provider account of the mobile app is now transferred from Micro Focus to OpenText. You may need to log in again after upgrade. 2024.1.3 03/03/2024 Fix the save failed issue when updating the comment of tickets in agent mode. 2024.1.2 03/01/2024 fix classic VA issue. 2024.1.1 02/09/2024 - The custom applications built in Studio are generally available in the mobile app.
In the Agent mode, the mobile app users can search for, view, and edit their records. In the Service Portal mode, the mobile app users can approve the custom application records.

- The Aviator capability is now available in the mobile app. 2024.1.0 01/04/2024 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page. 2023.10.00 09/28/2023 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page.
- The user interfaces of Android devices are now improved to align with the UI design for iOS devices. 2023. 09/27/2023 Fix the loading issue of entity detail page for Agent mode. 2023.05.04 09/07/2023

version 26.3.1

posted on 2026-09-18

Version History Highlights:
OpenText Service Management now supports Oauth 2.0 authentication on iOS, available for tenants running on versions 26.3 or later.
General defect fixes and stability improvements.

For detailed information regarding the new release, consult the ESM Mobile App product documentation. 26.3.1 Aug 21 Highlights:
Extended ESM Mobile to support Customer Service Management by introducing Case Offerings and Case Requests.
Minimum supported OS version updated to iOS 26.
General defect fixes and stability improvements.

For detailed information regarding the new release, consult the ESM Mobile App product documentation. 26.3 Jul 15 Fixing defects and Stability Improvements 26.2.1 May 22 Fixing defects and Stability Improvements 26.2 May 7 Fixing defects and Stability Improvements 26.1.2 Feb 19 Fixing defects and Stability Improvements 26.1.1 Jan 30 Fixing defects and Stability Improvements 26.1.0 12/29/2025 Now supports iOS 18 and above
Updated cookies consent banner to reflect recent changes in app usage and privacy preferences
Important bug fixes to make your experience smoother 25.4.0 10/17/2025 Our latest update includes bug fixes to enhance your experience. 25.3.0 07/11/2025 Fixed some issues. 25.2.0 03/28/2025 Fix the keyboard issue in dynamic form. 25.1.1 02/26/2025 Support setting allowed domains for logging in to the Intune-managed mobile application.
Some bug fixes. 2025.1.0 01/06/2025 Fix some UI defects. 2024.4.2 12/10/2024 Fixed some defects. 2024.4.1 11/25/2024 The mobile app is updated to be compatible with the ESM 24.4 server and deliver some bug fixes. 2024.4.0 09/30/2024 The mobile app is updated to be compatible with the ESM 24.3 server and deliver some bug fixes. 2024.3.0 06/28/2024 Fixes some entity form issues. 2024.2.0 03/28/2024 The provider account of the mobile app is now transferred from Micro Focus to OpenText. You may need to log in again after upgrade. 2024.1.3 03/03/2024 Fix the save failed issue when updating the comment of tickets in agent mode. 2024.1.2 03/01/2024 fix classic VA issue. 2024.1.1 02/09/2024 - The custom applications built in Studio are generally available in the mobile app.
In the Agent mode, the mobile app users can search for, view, and edit their records. In the Service Portal mode, the mobile app users can approve the custom application records.

- The Aviator capability is now available in the mobile app. 2024.1.0 01/04/2024 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page. 2023.10.00 09/28/2023 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page.
- The user interfaces of Android devices are now improved to align with the UI design for iOS devices. 2023. 09/27/2023 Fix the loading issue of entity detail page for Agent mode. 2023.05.04 09/07/2023 Fix some rule applying issues. 2023.05.03 07/13/2023

version 26.3.1

posted on 2026-08-22

Version History Highlights:
OpenText Service Management now supports Oauth 2.0 authentication on iOS, available for tenants running on versions 26.3 or later.
General defect fixes and stability improvements.

For detailed information regarding the new release, consult the ESM Mobile App product documentation. 26.3.1 15h ago Highlights:
Extended ESM Mobile to support Customer Service Management by introducing Case Offerings and Case Requests.
Minimum supported OS version updated to iOS 26.
General defect fixes and stability improvements.

For detailed information regarding the new release, consult the ESM Mobile App product documentation. 26.3 Jul 15 Fixing defects and Stability Improvements 26.2.1 May 22 Fixing defects and Stability Improvements 26.2 May 7 Fixing defects and Stability Improvements 26.1.2 Feb 19 Fixing defects and Stability Improvements 26.1.1 Jan 30 Fixing defects and Stability Improvements 26.1.0 12/29/2025 Now supports iOS 18 and above
Updated cookies consent banner to reflect recent changes in app usage and privacy preferences
Important bug fixes to make your experience smoother 25.4.0 10/17/2025 Our latest update includes bug fixes to enhance your experience. 25.3.0 07/11/2025 Fixed some issues. 25.2.0 03/28/2025 Fix the keyboard issue in dynamic form. 25.1.1 02/26/2025 Support setting allowed domains for logging in to the Intune-managed mobile application.
Some bug fixes. 2025.1.0 01/06/2025 Fix some UI defects. 2024.4.2 12/10/2024 Fixed some defects. 2024.4.1 11/25/2024 The mobile app is updated to be compatible with the ESM 24.4 server and deliver some bug fixes. 2024.4.0 09/30/2024 The mobile app is updated to be compatible with the ESM 24.3 server and deliver some bug fixes. 2024.3.0 06/28/2024 Fixes some entity form issues. 2024.2.0 03/28/2024 The provider account of the mobile app is now transferred from Micro Focus to OpenText. You may need to log in again after upgrade. 2024.1.3 03/03/2024 Fix the save failed issue when updating the comment of tickets in agent mode. 2024.1.2 03/01/2024 fix classic VA issue. 2024.1.1 02/09/2024 - The custom applications built in Studio are generally available in the mobile app.
In the Agent mode, the mobile app users can search for, view, and edit their records. In the Service Portal mode, the mobile app users can approve the custom application records.

- The Aviator capability is now available in the mobile app. 2024.1.0 01/04/2024 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page. 2023.10.00 09/28/2023 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page.
- The user interfaces of Android devices are now improved to align with the UI design for iOS devices. 2023. 09/27/2023 Fix the loading issue of entity detail page for Agent mode. 2023.05.04 09/07/2023 Fix some rule applying issues. 2023.05.03 07/13/2023

version 26.3

posted on 2026-07-24

Version History Highlights:
Extended ESM Mobile to support Customer Service Management by introducing Case Offerings and Case Requests.
Minimum supported OS version updated to iOS 26.
General defect fixes and stability improvements.

For detailed information regarding the new release, consult the ESM Mobile App product documentation. 26.3 Jul 15 Fixing defects and Stability Improvements 26.2.1 May 22 Fixing defects and Stability Improvements 26.2 May 7 Fixing defects and Stability Improvements 26.1.2 Feb 19 Fixing defects and Stability Improvements 26.1.1 Jan 30 Fixing defects and Stability Improvements 26.1.0 12/29/2025 Now supports iOS 18 and above
Updated cookies consent banner to reflect recent changes in app usage and privacy preferences
Important bug fixes to make your experience smoother 25.4.0 10/17/2025 Our latest update includes bug fixes to enhance your experience. 25.3.0 07/11/2025 Fixed some issues. 25.2.0 03/28/2025 Fix the keyboard issue in dynamic form. 25.1.1 02/26/2025 Support setting allowed domains for logging in to the Intune-managed mobile application.
Some bug fixes. 2025.1.0 01/06/2025 Fix some UI defects. 2024.4.2 12/10/2024 Fixed some defects. 2024.4.1 11/25/2024 The mobile app is updated to be compatible with the ESM 24.4 server and deliver some bug fixes. 2024.4.0 09/30/2024 The mobile app is updated to be compatible with the ESM 24.3 server and deliver some bug fixes. 2024.3.0 06/28/2024 Fixes some entity form issues. 2024.2.0 03/28/2024 The provider account of the mobile app is now transferred from Micro Focus to OpenText. You may need to log in again after upgrade. 2024.1.3 03/03/2024 Fix the save failed issue when updating the comment of tickets in agent mode. 2024.1.2 03/01/2024 fix classic VA issue. 2024.1.1 02/09/2024 - The custom applications built in Studio are generally available in the mobile app.
In the Agent mode, the mobile app users can search for, view, and edit their records. In the Service Portal mode, the mobile app users can approve the custom application records.

- The Aviator capability is now available in the mobile app. 2024.1.0 01/04/2024 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page. 2023.10.00 09/28/2023 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page.
- The user interfaces of Android devices are now improved to align with the UI design for iOS devices. 2023. 09/27/2023 Fix the loading issue of entity detail page for Agent mode. 2023.05.04 09/07/2023 Fix some rule applying issues. 2023.05.03 07/13/2023 Fixed the business rules issue when adding or editing solution in agent mode. 2023.05.02 06/12/2023

version 26.2.1

posted on 2026-07-07

Version History Fixing defects and Stability Improvements 26.2.1 May 22 Fixing defects and Stability Improvements 26.2 May 7 Fixing defects and Stability Improvements 26.1.2 Feb 19 Fixing defects and Stability Improvements 26.1.1 Jan 30 Fixing defects and Stability Improvements 26.1.0 12/29/2025 Now supports iOS 18 and above
Updated cookies consent banner to reflect recent changes in app usage and privacy preferences
Important bug fixes to make your experience smoother 25.4.0 10/17/2025 Our latest update includes bug fixes to enhance your experience. 25.3.0 07/11/2025 Fixed some issues. 25.2.0 03/28/2025 Fix the keyboard issue in dynamic form. 25.1.1 02/26/2025 Support setting allowed domains for logging in to the Intune-managed mobile application.
Some bug fixes. 2025.1.0 01/06/2025 Fix some UI defects. 2024.4.2 12/10/2024 Fixed some defects. 2024.4.1 11/25/2024 The mobile app is updated to be compatible with the ESM 24.4 server and deliver some bug fixes. 2024.4.0 09/30/2024 The mobile app is updated to be compatible with the ESM 24.3 server and deliver some bug fixes. 2024.3.0 06/28/2024 Fixes some entity form issues. 2024.2.0 03/28/2024 The provider account of the mobile app is now transferred from Micro Focus to OpenText. You may need to log in again after upgrade. 2024.1.3 03/03/2024 Fix the save failed issue when updating the comment of tickets in agent mode. 2024.1.2 03/01/2024 fix classic VA issue. 2024.1.1 02/09/2024 - The custom applications built in Studio are generally available in the mobile app.
In the Agent mode, the mobile app users can search for, view, and edit their records. In the Service Portal mode, the mobile app users can approve the custom application records.

- The Aviator capability is now available in the mobile app. 2024.1.0 01/04/2024 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page. 2023.10.00 09/28/2023 - You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page.
- The user interfaces of Android devices are now improved to align with the UI design for iOS devices. 2023. 09/27/2023 Fix the loading issue of entity detail page for Agent mode. 2023.05.04 09/07/2023 Fix some rule applying issues. 2023.05.03 07/13/2023 Fixed the business rules issue when adding or editing solution in agent mode. 2023.05.02 06/12/2023 Support BYOA approvals in Portal Mobile. 2023.05.01 05/31/2023

version 26.1.2

posted on 2026-02-19

Fixing defects and Stability Improvements

version 25.3.0

posted on 2025-07-11

Jul 11, 2025
Version 25.3.0
Our latest update includes bug fixes to enhance your experience.

version 25.2.0

posted on 2025-03-28

Mar 28, 2025
Version 25.2.0
Fixed some issues.

Disclaimer

Official App Store Link


We do not host OpenText Service Management on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.

The App Store link for OpenText Service Management is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.

If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.





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Users Rating:
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Downloads: 0
Updated At: 2026-11-02
Publisher: Open Text Corporation
Operating System: iOS
License Type: Free

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